Exchange policy

Unused items can be exchanged within 14 days of purchase. Rollover does not offer refunds.

  • 14-day exchange
  • No refund
  • Tags must be intact

Policy details

  1. 14-day exchange

    All products purchased from Rollover can be exchanged within 14 days of purchase. No requests will be entertained after that time.

  2. No refund

    Rollover does not offer a refund or money-back guarantee. Approved defect claims are processed within 14 working days. Once accepted, you may select any other article of equal value from the website.

  3. Return shipping

    Shipping costs are non-refundable. Customers must bear the shipping costs for returning articles at their own expense.

  4. Item condition

    Any items that have been worn, used, or altered will not be exchanged. Tags and labels must be intact.

  5. Color variation

    Colors may slightly vary in brightness and contrast according to screen resolution and settings. In such conditions your request may not be entertained.

  6. Season for season

    Summer stock will be exchanged only with summer items. Winter items can only be exchanged with winter stock.

  7. Sale price

    If any item purchased at full price goes on sale, it will be exchanged at the marked-down price.

  8. System price is final

    In case of any discrepancy, the system price is final.

Need help with an exchange?

Mon – Sat, 9AM – 5PM

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