Exchange policy
Unused items can be exchanged within 14 days of purchase. Rollover does not offer refunds.
- 14-day exchange
- No refund
- Tags must be intact
Policy details
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14-day exchange
All products purchased from Rollover can be exchanged within 14 days of purchase. No requests will be entertained after that time.
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No refund
Rollover does not offer a refund or money-back guarantee. Approved defect claims are processed within 14 working days. Once accepted, you may select any other article of equal value from the website.
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Return shipping
Shipping costs are non-refundable. Customers must bear the shipping costs for returning articles at their own expense.
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Item condition
Any items that have been worn, used, or altered will not be exchanged. Tags and labels must be intact.
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Color variation
Colors may slightly vary in brightness and contrast according to screen resolution and settings. In such conditions your request may not be entertained.
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Season for season
Summer stock will be exchanged only with summer items. Winter items can only be exchanged with winter stock.
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Sale price
If any item purchased at full price goes on sale, it will be exchanged at the marked-down price.
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System price is final
In case of any discrepancy, the system price is final.
Need help with an exchange?
Mon – Sat, 9AM – 5PM